SVASTHA YOGA HUB STUDIO POLICIES AND GUIDELINES

ONLINE REGISTRATION FOR CLASSES

Please register for classes before class via our website and use the contact form to let us know if you need assistance creating an account. All class registrations are done online. If for some reason you decide to walk in to take a class please allow at least 15 minutes to create an account and pay. You must be registered in our system to be able to take a class. Any last minute walk-ins will be turned back as all sessions must start on time.

MINORS

The policy for registering for classes applies to minors as well. Anyone under the age of 18 must have the waiver signed by a parent or guardian.

CANCELLATION POLICY

Any cancellations less than 2 hours prior to the start of class will be charged a $15 fee. There is no fee involved if you cancel at least two hours before class starts.

Please manage all cancellations and changes to the classes you are attending from your online account. We cannot help you cancel a class in-person at the studio or by phone.

WELCOMING ENVIRONMENT

At Svastha we welcome and honor everyone and will never discriminate due to race, color, religion (creed), gender, gender expression, age, marital status, national origin (ancestry), disability, sexual or military orientation. We accept you.

STREET PARKING ONLY

Please park on the street. Although you enter Svastha through the parking lot of East Ocean restaurant, they have exclusive use of the entire parking lot. We appreciate your understanding and kindly request your cooperation.

PREPARING FOR CLASS

Please finish eating at least an hour before class. If you are having a heavy meal, please allow at least one hour and a half.

Please do not wear perfume in the studio to avoid potential allergic reactions from other students. Thanks for understanding!

ARRIVING AT THE STUDIO

Delays happen! But we truly appreciate it if you arrive at least 15 minutes prior to the start of class. If you happen to be cutting it close, please do get your mat and props and get situated in your spot the quietest possible way. Although all booking to classes and services are done in advance online, if you really want to come to class but have not signed up, come at least 15 minutes early so you can sign up and process payment in our check-in station.

UPON ENTERING THE STUDIO

- Please put your phone on silent or airplane mode upon entering the studio.

- Use the hooks on the wall by the entrance for your belongings.

- Please remove your shoes and put them under the bench near the entrance.

- Please check that your water bottle (if you have one) is full. If not, fill it up at the studio before class starts. We have filltered water.

- Check yourself via the iPad in at the check-in station. Find your name on the class list and check the "Check-in" bubble. We will guide you on how to do it if needed.

- Get your mat and props (we provide them all!) and select a spot.

-If you come early, feel free to find your spot and then go to relax on the deck waiting for the practice to start.

CLASS ETIQUETTE

- Please respect others' space, opinions and emotional states. We are just humans!

WORKSHOPS

The general policy is that no refunds will be granted. However, you have two choices in case you cannot make it to a workshop:

1. If you let us know 48 hours in advance, we can give you a credit for the same amount you paid for the workshop to be applied to a different workshop in the future.

2. You can give your spot to someone else if you email us at svasthayogahub@gmail.com at least 48 hours prior to the start of the workshop. Note that the person attending must create an account via our website prior to attending.

Important: Keep in mind that no-shows get charged the full amount with no refund.

DOORS ARE CLOSING!

We close the doors five minutes after class starts.

LOST AND FOUND

If you leave something in our studio, please email svasthayogahub@gmail.com and describe your item and class day and time when you left it. We will do our best to reunite you with your item! Also, ask instructor directly in the studio next time you go about your item. Svastha Yoga Wellness and Community Hub is not responsible for the loss of any valuables.